Birthday Invitations

Invitations Cards, Announcements and Frequently Ask Questions at Invitations-inStyle!


Frequently Ask Questions
 
 
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  How and When Can I Contact Your Customer Service With Questions?  Our Customer Care Representatives are available to assist you with your questions from 8:00 a.m. – 6:00 p.m., Monday to Friday. Our toll free phone number is (866) 733-0247. During non business hours, you can reach us at Email Us, and we will respond within a brief period of time. Our mailing address is 200 Production Drive – Store #9, Lafayette, LA 70508. Here's more to Contact Us.
 
  Can I Place an Order By Phone, Fax or Online? Do You Have an Customer Order Form I can Print Out and Fax to You? Yes, you can call our toll free number, (866) 733-0247 and speak to any of our Customer Care Representatives. You can also fax your Order by printing our Customer Order Form, completing it and faxing to us at (337) 237-0275.
 
  How Do I Register with Invitations-inStyle? Am I Required to Register to Place an Order? How Do I Use My Account? To create your individual account with Invitations-inStyle, simply click Registration. This option will allow you to establish your own account for maintaining your personal and private information, such as favorites, previous orders, email to friends etc, etc. No one will have access to your information. This is NOT required to place an order.
 
  What Can I Use My Account With You For? When you place an order, a login to the My Account with our website is automatically opened for you. Answers to these questions about your order can be found when you login:
  • Date of All Your Orders
  • Saved For Later Orders
  • All Orders Completed by You
  • Cards Emailed to Friends
 
  Can I Order a Catalog? Since we create and design our own cards and are continuously updating our collections of thousands of cards to choose from, we do not create and maintain a printed catalog. With the large number of cards available on our website, it would be as large as a phone book!  Seriously, we have chosen to get the latest and greatest new products to our customers almost the day we receive or design them. A printed catalog would be obsolete before we could even get it designed and printed, not to mention we would have to raise our prices to cover the cost. Be sure to bookmark us and visit often to see check out our New Cards section to see what we've just added!
 
  Do You Send Samples? YES, we will be happy to send you up to TWO samples of any of our Cards except Premium Cards. Just Call or Email us with your Mailing Address. We are sorry, but we do NOT personalize any Samples sent out
 
  How Do I Order Online? Ordering online through our secured server is easy and SAFE! For detailed instructions, please click How to Order
 
  How Long Does it Take to Get My Order? If you place your order during business hours you usually will receive your proof with in an hour or so. If you approve your proof by 2:00 p.m. (CST), we will print and ship your order the SAME DAY. The actual shipping time will depend on the shipping mode you select, from Next Day Air, Second Day Air, Guaranteed 3 Day Delivery, to Ground (5 to 7 day) delivery. Click Shipping to learn more about our shipping times and costs.
 
  Is There a Minimum Quantity I Must Order? Yes, our minimum order is 15 Cards or a new order as well as a re-order.
 
  How Can I Add Special Instructions to My Order? Special instructions or any other request can be entered in the "Additional Comments" box located in the personalization page. This box can be used for request such as making certain words larger, in bold, different colors and other similar request.
 
  How do I Get the 10 FREE Cards Added? If your Order exceeds our minimum amount to qualify for 10 Cards FREE, you may add these cards while in the check out. To learn more, please click 10 FREE Cards
 
  What Does the Cost of Cards and Envelopes Include? The cost of your Cards includes the Avon Crest card stock, set up, ink color, typestyle and printing. Envelopes are NOT included in the cost of your card and are .10¢ each.
 
  Can I Increase the Number of Cards I Ordered Initially? Yes! Simple call or email us the additional cards you want to add to your Order.
 
  Can I See A Proof BEFORE I complete My Order? Only by using Invitations-inStyle's EXCLUSIVE and Patented Personalization Process, you can customize any card on our site with your own personalized message and then Instantly Preview it. To learn more, please click Instant Preview. Please note the instant preview is just to allow you to select the typestyle and color ink. Our proof department will center and adjust the font size and e-mail you a proof AFTER the order is completed and paid for.
 
  Will you send me a proof BEFORE ordering or AFTER ordering? Unfortunately, we cannot send a proof until after you complete your order. We are happy to send you a proof, free of charge, AFTER your order is completed. We will send you a proof so you may have the option to make corrections or add ons before your order is printed.
 
  Can I Make Changes to My Proof Before my Order is Printed? Yes, once you complete your order and receive your proof you will have the option to make any changes or add ons prior to printing. Once you approve the proof and your cards are printed we will NOT be able to make any changes, so please view your proof carefully before approving your proof.
 
  Why Do I Have to Approve a Proof? Many Years of experience has taught us that getting YOUR order right the first time, EVERY TIME, is critical! Our FAST and EASY proof approval process ensures everyone "gets it right" the first time. Your FREE proof ensures that we have:

  • Correct line spacing and layout for the best eye appeal
  • Correct grammar, punctuation and misspelling of common words
  • Allow you see the finished product BEFORE it prints which guarantees everyone is happy the first time, every time.
When you go through our simple proof approval process, we know you will agree that the short wait for a professional typeset proof is worth the short amount of time it took to make sure your order is perfect!
 
  How Do I View and Approve My Proof? Your Proof will be Emailed to you within ONE HOUR After you complete your order. It will be sent as a LINK from Pf@ProofPreview.com. All You will Need to do is Click on the link to view your Proof. Your Proof MUST be approved before the order will print and ship, except in unusual circumstances explained elsewhere.
 
  How May Proofs Can I Get? How Many Additional Proofs May I Get? Your Proof will be emailed to you within ONE HOUR during the business day, and we will send you as many revised proofs as necessary to get your personalized cards exactly like you want. These additional proofs will be sent at NO additional Costs to you. However, we do reserve the right to limit the number of proofs in situations where we think this policy is being abused. Such decision will be made solely by Invitations-inStyle, in its sole judgment.
 
  What Does the Cost of Cards and Envelopes Include? The cost of your Cards includes the Avon Crest card stock, set up, ink color, typestyle and printing. Envelopes are NOT included in the cost of your card and are .10¢ each.
 
  What Kind of Paper (Card Stock) Do You Use? All of our card stock are Acid and Lignan FREE, Avon Crest, White, 80 lb, and are 5" x 7". Our images are either portrait (7" high x 5" wide) or landscape (5" high x 7" wide). The weight of the cards used on our site is similar to paper used for greeting cards. The most commonly used paper is 80 pound cover stock.
 
  What Type and Quality of Envelopes Do You Include? We offer matching envelopes for both our invitations and thank you cards. They are Avon Crest White, 5¼" high and 7¼" wide for the invitation envelopes and our matching Thank You Card envelopes are Avon Crest, White, 5¾" wide and 4⅜" high.
 
  Can I Get MY Return Address Imprinted on the Envelopes? Yes, envelopes can be imprinted with a return address on the back flap for .35¢ per envelope on both the invitation and thank you envelopes. The addresses are printed in black ink in the same font you have chosen for your announcement or invitation printing. You may use up to THREE lines for your Return Address.
 
  Can You Help Me With Apostrophes on Return Addresses? One of the most common mistakes we see is the addition of an apostrophe on a return address name. An apostrophe indicates possession such as "The Clark's red car," something that belongs to you. On a return address, you are referring to plural, meaning more than one person in the Clark family, so the correct usage is "The Clarks" (with no apostrophe).
 
  Can I Get Blank Cards, With NO Text Printed on the Cards? Yes, Blank Cards are available and cost .20¢ LESS than the original card cost of the card. This option is available on our personalization page under the box where you enter your text.
 
  When Will My Order be Printed? If you approve your proof by 2:00 p.m. (CST), we will print and ship your order the SAME DAY. The time it takes to be delivered to you depends on the shipping method you selected at the check out, ranging from Next Day Air to five to seven business days.
 
  Can I Order Blank Cards and Print Them Myself? Yes, you can order Blank Cards, i.e. Cards with Image only and NO Text Printed, for .20¢ LESS than the Unit Card Cost Show for Each Respective Card.
 
  Can You Tell Me the Various Ink Colors Available? Invitations-inStyle allows you to choose from a wide variety of Type Styles, Fonts and Ink Colors. We encourage you to be creative, but our artist has provided their professional suggest of the TypeStyle and Ink Color for each card.
 
  Can You Tell Me the Various Type Styles Available? Yes, just click Type Style to view all the type styles available.
 
  Can You Tell Me the Various Fonts Available? We have lots of fonts to choose from. Click Fonts to see all our available fonts. The size of the font will be adjusted for the amount of space available on the card you have selected to personalize and the amount of wording you have submitted.
 
  What Ink Colors are Available to Use? Click Ink Colors for all the colors available. All of our invitations are printed with flat ink. None of our cards are printed using thermograph (raised print). Click Here to View All the Available Colors.
 
  Do You Have Suggested Wording, Verses and Sayings I Can Use? Yes, you can word your invitation any way you would like. The sample wording is just a sample. Can also go to our home page and click on wording ideas. We have suggestions for all occasions there. For suggested wording on our invitations and announcements, see our Wording Ideas section.
 
  Can You Change the Design and / or the Color of the Image? Yes, we can change most of the design/color/style of our images to suit your individual request. There is no charge on orders of 100 cards or more. Please contact our Customer Care Center with the card number to see if it can be changed.
 
  Will You Design a Card Just for Me and / or My Business? Yes, we will create a design using your ideas for you. There is no charge on orders of 100 cards or more. This can usually be done within two days. Please contact our Customer Care Center.
 
  Can You Change the Skin Tone Color of the People on the Cards? Yes! Since we design and print our own cards, almost all of our cards on our site can be changed to your special request. Simply include your request for darker tone colors in the "Additional Comments" box while you are personalizing your Card. As with any special design, we do require a minimum order of 100 to avoid a designer fee.
 
  Can You Add a Photo / Picture and / or Business Logo to any Card? Yes, we will be happy to include your logo in your personalized cards. However if the logo is copywrited we will require a written letter on their letterhead giving us permission to reproduce the logo on our cards.
 
  Tell Me About Your Card Designs, Colors and Characteristics! If you are concerned about any aspect of the design you are ordering such as the design on the envelopes, colors on the design, etc., call our Customer Care Center or email us BEFORE you submit your order or let us know your concerns at the time you place your order.
 
  Tell Me About the Different Images Display for Various Monitors! Images viewed on a computer monitor are at 72 dpi (dots per inch). The graphics and ink colors printed on our designs are anywhere from 600 dpi to 1400 dpi or more. Because of this huge difference in dpi and colors that are deemed "web safe" are not the same as items scanned for view, colors may not appear true when you view the invitations on the website and the typeset proof we upload to the My Account login may not be the true colors.
 
  Do You Print Your Name, Logo or Other Data on Back Side of My Personalized Cards? All Card Designs are copyrighted and are the Property of the Cards' Manufacturers and Designers. By placing an order with Invitations-inStyle and / or our other websites, you accept that we may label the reverse side any item printed by us in any manner we choose, stating that it was printed by Invitations-inStyle and / or any of our divisions.
 
  What is Your Shipping Policy? All orders are shipped with Federal Express (FedEx), United Parcel Service (UPS) OR United State Postal Service (USPS) from our facility in Lafayette, Louisiana, unless otherwise noted. Our responsibility is to make sure your package leaves our store in a timely manner. Once your package is picked up by one of the three carriers shown above, it is up to them to deliver your package to you in a timely manner.
 
  How Does SAME DAY PRINTING & SHIPPING WORK? If you approve your proof by 2:00 p.m. (CST) we GUARANTEE SAME DAY printing and shipping.
 
  How Long Does it Take to Receive My Order After it Has Been Shipped? We offer a variety of shipping options: (a) Next Day for $34.95; (b) Two (2) Business days for $19.95; (c) Three (3) Business days for $12.95 (WE RECOMMEND THIS OPTION!) and (d) Ground 5-7 Business days for $8.95.
 
  How and When Will I Get the Tracking / Confirmation Number of My Order After it has Been Shipped? Once your order has been shipped out our shipping department will e-mail you your confirmation along with a tracking number.
 
  Do You Ship Overseas Internationally? Yes, but there are additional shipping charges that will apply. After your order is placed we will send you an e-mail with the different options along with the fees. You may select one or cancel your order at that time.
 
  Is There an Additional Charge for Incorrect Shipping Address I Entered with My Order? Yes! If your package cannot be delivered to the address as it appears on your submitted order, the Carrier cannot deliver your package on time and a $10.00 charge will apply to correct the address and forward your package to the corrected address.
 
  What is Your Policy About Shipments That are Delayed, Damaged, Lost? Since we have no control over your package after it has left our store, we do NOT guarantee the timeliness or the performance of any shipping service. In placing your order, you agree that neither Invitations-inStyle nor its owners, employees or suppliers shall be liable for any delivery delays, damages during shipping or lost packages after your package is handed over to the delivery provider.
 
  Tell Me About the Payment of My Order. Since it takes time to complete your order by clicking the "Submit Order" button, you want your order to be completed as soon as possible. So, for us to begin our work and complete your order ASAP, payment in full is made automatically to your credit card when you click the "Submit Order" button.  If you find is necessary to cancel an order after it has been submitted, please read our Cancellation & Returns Policy as some fees agreed to during the ordering process will apply.
 
  How Can I Pay For My Order? You can pay for your Order with VISA, MasterCard, American Express or Discover credit cards. To pay by check, money order or cash, please call our Customer Care for more details.
 
  Is it Safe to Use My Credit Card Online with Invitations-inStyle? Invitation-inStyle accepts VISA, Master Card, Discover and American Express safely through our secured server provided by Authorize.net. You will see the "secure lock" appear on the customer information page where you enter your credit card information. This is the only page that needs to display the secure lock to protect your information. You will find this "lock" in the bottom right corner of your screen. Additionally, you will find an "s" in the address bar just after the http://. When the page is secure, you will see, https://.
 
  When Will My Credit Card Be Actually Charged? Since every Order is customized, we charge your credit card at the time you place your Order so we can send you a proof, if requested, or start printing your Order if no proof is requested. Sorry, but we cannot send proofs without having a completed Order.
 
  What is Invitations-inStyle's Guarantee? Our Guarantee is as follows:
. Accuracy: Our guarantee is to provide you with excellent Customer Service and that your order will be printed exactly the way you approved your proof in a timely manor. If you order has a mistake an it is solely our error, we will reprint and ship at NO charge to you.
. Pricing: Our prices for our Cards and matching Thank You Cards are presented throughout our site. We guarantee to provide you the correct price incase there is an error on the site. Envelopes and envelope imprinting are additional.
. Privacy: Invitations-inStyle guarantees your information will not be sold, traded, or given away to any third party for any reason. We will treat it the same way we would expect our private information to kept.
 
  What is Your Cancellation Policy? If an order is canceled after it has been submitted, but before it has been printed, you will be refunded the cost or your order paid LESS: (a) the cost of any products that have been already been printed and / or shipped early, PLUS (b) any charges incurred prior to cancellation and (c) a $25.00 non-refundable cancellation fee. There is No Cancellation or Refund of an Order After it has Been Approved for Printing, has been Printed or has been shipped. If you have approved your proof for printing, you may NOT cancel your order and receive ANY refunds. To avoid incurring these fees, please be sure to read ALL the "fine print" contained in the ordering process when submitting your order. All information contained on this website applies to all orders submitted whether you have actually read the information or not or whether verbally expressed or not. No exceptions.
 
  Can I Cancel My Order? If you want to cancel your order after it has been completed BUT BEFORE it has been printed, you will be refunded the cost or your order paid LESS (a) the cost of any products that have been already been printed and / or shipped early, PLUS (b) any charges incurred prior to cancellation and (c)a $25.00 non-refundable cancellation fee.
 
  Can I Return My Order? Due to the personalized nature of all our products, we cannot accept any Returns. There are NO refunds or returns of any blank stock at any time. Blank stock orders are processed as soon as they are received and in some instances, shipped within minutes of processing your order.
 
  What is Your Policy Regarding Printing Errors? We guarantee that your order will be printed exactly as shown on the FREE proof you have approved to print. If your printed order is incorrect when you received it due to: (a) the information was not printed exactly as you approved on Your proof, OR (b) in the case where a Proof was not requested or submitted, your cards were not printed with the information exactly as you submitted in your order. We will reprint your order at no charge the Same Day. Any reprints due to errors on our part, will be shipped to you the same shipping method as your first order. If your first order was shipped via Ground, the reprint will also be sent via Ground. You may upgrade the shipping for an additional fee.

 If your printed order is incorrect when you received it due to: (a) the printed card contains errors that originated from the information submitted on your initial Order, (b) the printed card contains omissions that were not on your submitted Order OR (c) the printed card contains errors you did not correct in the proof when you approved it to print, regardless of the origin of the error. Your order will be reprinted at 75% of the original costs and shipped the SAME DAY. Additional shipping charge will also be incurred and any applicable Louisiana sales tax charges.
 
  Can I Reduce the Quantity I Ordered Initially? Once you order has been submitted, all departments begin their respective jobs, including pulling the stock for your order in the quantity that appears on your order form. To reduce your order there will be a processing fee of $15.00 to make that quantity change. We reserve the right for any refund $15.00 or under to not be credited back to your credit card but instead to receive more cards to make up for that difference.

ALL CARD DESIGNS ARE COPYRIGHTED AND ARE THE PROPERTY OF THE CARDS’ MANUFACTUERS AND DESIGNERS. BY VISITING OUR SITE, YOU AGREE THAT YOU WILL NOT COPY, PRINT, DOWNLOAD OR OTHERWISE REPORDUCE ANY PART OF THE CARDS BY ANY MEANS, MECHANICAL OR ELECTRONIC.

By visiting our site and placing your Order, you further agree that neither Invitations-instyle nor its owners, employees, representative or suppliers shall be liable for any direct, consequential or incidental damages arising out of any aspect of your Order, including but not limited to products, printing or delivery, except for refund or replacement when products are defective in any amount limited to the price of the Order.

Invitations-instyle does not warrant against late deliveries due to shipping delays, or any other reason outside the control of Invitations-instyle. Invitations-instyle reserves the right to print the source of the card on the backside of the card.

Invitations-instyle understands the importance of protecting your privacy and has written policies and procedures for ensuring confidentiality and availability of all information we collect regarding your account and/or your Order. Privacy Policy & Statement